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Privacy Policy

Effective date: June 25, 2026

1. Introduction

Qualifyr ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead qualification and booking platform (the "Service"). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our Service. The types of information we collect include:

Account Information

When you create an account, we collect your name, email address, username, and any other information you choose to provide (such as your profile photo, bio, and social media links).

Client and Booking Data

When professionals use the Service, we collect information submitted through qualification forms, including client names, email addresses, phone numbers, answers to qualification questions, and booking details.

Payment Information

Payments are processed by Paddle, our Merchant of Record. Paddle collects and processes payment information directly. We do not store credit card numbers or payment card details on our servers. For details on how Paddle handles your payment data, please review Paddle's Privacy Policy.

Usage Data

We automatically collect certain information when you access or use the Service, including your IP address, browser type, device type, operating system, pages visited, time spent on pages, and other diagnostic data.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can instruct your browser to refuse all cookies, though some features of the Service may not function properly without them.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process bookings and transactions
  • Send booking confirmations, reminders, and updates
  • Communicate with you about your account or the Service
  • Improve and personalize the Service
  • Monitor and analyze usage trends and preferences
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. How We Share Your Information

We may share your information with the following third parties:

  • Paddle — for payment processing, billing, tax compliance, and fraud prevention. Paddle acts as an independent controller for payment data.
  • Supabase — our infrastructure provider for database hosting, authentication, and storage.
  • Vercel — our hosting provider for the web application.
  • Analytics providers — to help us understand how the Service is used.
  • Legal authorities — when required by law, court order, or governmental regulation.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your account is deleted, we will remove your personal data within a reasonable timeframe, except where retention is required for legal, billing, or analytical purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — Request a copy of the personal data we hold about you
  • Rectification — Request correction of inaccurate or incomplete data
  • Erasure — Request deletion of your personal data
  • Restriction — Request restriction of processing in certain circumstances
  • Portability — Request transfer of your data in a structured, machine-readable format
  • Objection — Object to processing based on legitimate interests
  • Withdraw consent — Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@qualifyr.app.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell your personal information.

8. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

For more details, see our Security page.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your jurisdiction. We take appropriate safeguards to ensure that your personal data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@qualifyr.app.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective date" above. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@qualifyr.app.